Current Page
  1. Home
  2. Help

Help

How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

01. Payment (complete payment), you can receive the product within 7 to 14 after completion.
02. yedam hanbok are using the international express Hanjin.
03. If the stock can be processed and then contact you cancel your order.
04. Shipping costs are based on US ships by default 30 dollars can be raised depending on the weight of one or more orders.

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : When applying differential amount between purchase price and shipping fee: Shipping fee will be set according to total purchased price.
  • Delivery Time : 7 - 14 days
  • Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

Returns must be negotiated with the seller, please use the delivery service company.
Therefore, the seller must be guided by the doctor given you a return customer center or the board must be sent to the product.
If contact can not be accessed without a return or exchange.
For more information on returns and exchanges, please refer to the information below.

Refunds

If then God would not have received the products exchanged, returned or filed within a week
If the product due to your negligence modified, damaged or destroyed if the product has been contaminated
(Due to negative real other contaminants) When wearing the product and use or or select the product (label) is removed, mend, repair, laundry hayeoteul
If you return without a return notification doctors
Returned or exchanged, please contact us by e-mail or bulletin board info.yedamusa@gmail.com

Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

    Customer Service
    ―

    info.yedamusa@gmail.com

    open. sat - fri, am 10:00 - pm 5:00 (gmt +9h)

    lunch. pm 12:30 - pm 1:30 (gmt +9h)

    sun, holiday off

    Payment info
    ―

    Virtual Online Account,
    Credit/Debit Cards supported by PayPal
    Payment with credit/debit card
    - (VISA, MASTER, JCB, AMEX etc.)

Recently
Viewed
―

이전 제품다음 제품  

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

change store location
close